DESCRIPTION OF THE PROJECT:     

The main purpose of the Fostering Civic Engagement at Sub-National Level (FOCE) Baseline Survey (the survey) was to assess the current level of awareness and satisfaction of citizens with their local governments and to provide a baseline data and pre-term basis to evaluate the impact of the FOCE program activities. The following objectives were set as part of the survey:

• To document civic awareness at the selected project sites by assessing citizens’ level of knowledge regarding the sub-national government ;
• To determine civic participation level by analyzing the citizens’ experience, approaches and preferences with the local government and CSOs/NGOs;
• To perform customer satisfaction of citizens’ regarding the local government decision making and community; and
• To provide recommendations for measuring the results indicators within the scope of the FOCE program.  

An experimental design with a subsequent test, developed for two separate survey groups – treatment and control- is employed in the survey.Treatment group comprises of respondents from Delgertsogt (Dundgobi), Erdenetsagaan (Sukhbaatar), Taskhir (Arkhangai), Khovd City (Khovd), Tuv (Zuun mod) and Khan-Uul district 1 khoroo (Ulaanbaatar) and control groups from Deren (Dundgovi) soum and Sukhbaatar district 5 th khoroo. The survey was designed to collect data that will help offer objective comparisons between these two groups, and to identify the current level of awareness and satisfaction of citizen.

DESCRIPTION OF THE SERVICES PROVIDED:  

Qualitative methods were used in the survey such as semi-structured interviews with local government officials and local civil society organizations (CSOs) and s unofficial leaders. Semi-structured interview with officials and CSOs/leaders will focus on determining what participatory activities have already taken place in the site and explore their impressions regarding the capacity of local CSOs and quality of participatory activities. 

A randomized survey of general populations/citizens was conducted at survey sites. In this respect, questionnaires (structured interview) were administered from citizens. The questionnaire contained questions about socio-demographic information, current knowledge and awareness, civic participation and customer satisfaction.